Service Agreement and Terms of Use – Transparo.io

Welcome to Transparo.io**

1. We would like to thank you for considering our services and entering into an agreement with us.
2. If you have any questions, please feel free to contact us – we will be happy to assist.
3. 
   
4. 1. Parties to the Agreement
5. 
   
6. This Service Agreement and Terms of Use is entered into between:
7. 
   
8. * Transparo.io (hereinafter: "the Company")
9. * and the Service Subscriber (hereinafter: "the Client").
10. 
    
11. 1.1 Definition of the Company’s Services
12. 
    
13. The Company provides implementation, development, and customization services on the **Odoo** platform, including:
14. 
    
15. * Specification, installation, and configuration of Odoo modules
16. * Development of custom modules and features
17. * Integration with third-party systems
18. * User training and onboarding
19. * Additional digital services, including: website development, UX/UI design, search engine optimization (SEO), digital marketing campaigns, software development, and business process automation.
20. 
    
21. 1.2 Definition of the Client
22. 
    
23. The Client is an individual, sole proprietor, or corporate entity that wishes to purchase the Company’s services as defined in Section 1.1.
24. 
    
25. 1.3 Purpose of the Agreement and Terms of Use
26. 
    
27. This Agreement defines the terms of engagement between the parties, their obligations and declarations, and the terms of use of the Company’s services.
28. By approving these Terms of Use at the time of purchase, the Client undertakes to comply with them.
29. The terms herein are written in masculine form for convenience and apply equally to all genders as well as to corporations and legal entities.
30. 
    
31. The Client declares that they are over 18 years of age and have no legal restrictions preventing them from entering into contracts and agreements.
32. 
    
33. 2. Misuse and Copyright
34. 
    
35. 2.1 The Client declares that they will not use the Company’s services for malicious purposes, including but not limited to: hacking attempts, DDOS attacks, sending spam, hosting illegal content, or any other harmful activity. The Company may terminate services immediately without refund in cases of prohibited use.
36. 
    
37. 2.2 The Client agrees not to host on the Company’s servers or websites any illegal content, pornographic material, threatening or defamatory content, privacy violations, intellectual property that does not belong to them, or content containing viruses or malicious code.
38. 
    
39. 2.3 All content uploaded by the Client is the sole responsibility of the Client. In case of any copyright infringement or intellectual property claim related to the content, the Client will bear full responsibility.
40. 
    
41. 2.4 The Client undertakes not to use the Company’s email services to send spam. Violation of this clause may result in mailbox suspension or termination of services.
42. 
    
43. 2.5 The Company operates spam and malicious content filters. The Client acknowledges that legitimate emails may occasionally be blocked, and the Client will have no claim against the Company in such cases.
44. 
    
45. 3. Client Account
46. 
    
47. 3.1 To use the Company’s services, the Client must open a user account. Login credentials must be kept confidential.
48. 
    
49. 3.2 In case of a lost password, recovery will be done via the registered email address. If automatic recovery is not possible, the Company may require identification documents before restoring access.
50. 
    
51. 4. Payments and Refunds
52. 
    
53. 4.1 Services will only be activated after payment confirmation from the payment processor or PayPal.
54. 
    
55. 4.2 Payment for services is made in advance. In case of service cancellation, billing will stop from the following calendar month, with no partial refund for the current month.
56. 
    
57. 4.3 Late payments may result in suspension of services. If payment is not settled, the Company may delete all data related to the service.
58. 
    
59. 5. Monthly Subscription Services and Commitment
60. 
    
61. 5.1 Some services include a minimum commitment period, as specified in the proposal or order confirmation.
62. 
    
63. 5.2 Cancellation before the end of the commitment period will require full payment of the remaining balance until the end of the term.
64. 
    
65. 5.3 Ownership of the developed code, website, or deliverables will be transferred to the Client only after completion of the commitment period and full payment.
66. 
    
67. 6. Disclaimer of Liability
68. 
    
69. The Client acknowledges that use of the Company’s services is at their sole risk. The Company will not be liable for any damage, loss, or harm, except in cases of gross negligence.
70. The Company is not responsible for data loss, hacking, service interruptions, or indirect damages.
71. The Client is solely responsible for backing up their data.
72. 
    
73. 7. Miscellaneous
74. 
    
75. 7.1 Any dispute shall be adjudicated exclusively by the competent courts in Tel-Aviv - Jaffa, Israel.
76. 
    
77. 7.2 The Company reserves the right to modify this Agreement at any time, and such modifications will take effect upon their publication on the Company’s website.
78.